Frequently Asked Questions

Absolutely, however there is an extra fee of $2.00 per week.

We will bill you for services by mail or email at the end of the month. Payments are due upon receipt of the bill. Acceptable forms of payment are: cash, check, credit card. For your convenience, you may keep a credit or debit card on file with us so you never have to get a bill in the mail. If you choose this option, your credit card will be charged each month between the 30th and the 5th of the following month for your balance.

There is a $10.00 late fee for accounts not paid by the 20th of the month following service.
There is a $25.00 return check fee for the first check, $50.00 for the second check, after that, we will need to charge your credit card for continued monthly service.

We will work through most weather conditions. If the rain is too heavy or it has snowed too much, we may not be able to scoop that week.

If there is extreme weather or reasons beyond our control that will prevent us from pooper scooping your yard, we will continue your service on your next regularly scheduled visit. We will charge you a reduced rate of $10.00 for one dog and an additional $5.00 for each additional dog you own (unless you complete that week’s cleaning yourself) due to our work load being doubled when we return. Please call our office to advise if you intend to clean up your yard. If snow stays on the ground for more than a week, but there is no new snow to cover it, we will do regular clean ups to prevent excessive accumulation.

We do not work on the following major holidays:
Memorial Day
Independence Day
Labor Day
Thanksgiving and Family Day (Friday after Thanksgiving)
The week of Christmas

We will charge you a reduced rate of $10.00 for one dog and an additional $5.00 for each additional dog you own (unless you complete that week’s cleaning yourself) due to our work load being doubled when we return. Please call our office to advise if you intend to clean up your yard.